Virtual PBX Features » Voicemail

Voicemail

The voicemail feature is essentially a built-in answering machine which is much more versatile to use than an external system. The voicemail feature allows you to record personalized greetings for all of your callers. When you are not available to take a call, the voicemail feature allows the caller to leave a message which is easily retrievable from any phone.

With the Voicemail feature you get:

• Message Storage – All messages received can be stored in the system until you no longer need them. Prior messages can be received and deleted at any time.
• Voicemail Delivery - All new messages will be delivered to assigned email address in real time. Email address can also be set differently for each individual extension.
• Voice Clarity – Unlike external machines, the Voicemail feature always provides clear, concise sound.
• Multiple Caller Messages – If multiple callers are trying to reach you simultaneously, no party will receive a busy signal and all callers can leave a message at the same time.
• Reduced Miscommunication – Customer and client calls can be saved for future reference with reduces communication mistakes.
• Mobility of Staff – As office staff remains busy throughout the day, the Voicemail feature allows employees to move around and still not miss out on important business calls. Customers and clients will come to rely on the consist communication.
• No Equipment Needed – The Voicemail feature requires no additional equipment to function. There is no need for additional maintenance or repair costs associated with outdated or broken equipment.

Busy companies rely on great communication to remain functional. With the Voicemail feature, callers will never receive a busy signal. Callers can leave messages which staff can retrieve from any phone or email. Messages can be stored in the system for easy retrieval at a later time, allowing busy staff to remain on task and have a resource for keeping important communications in the event it is needed in the future. Storing messages can help cut down on miscommunications and help staff track project timelines.

You can also customize your personal greeting and change it as often as you like. Perhaps you wish to leave your daily schedule on your message to inform your customers or clients when you will be unavailable. Greetings can also contain promotional or sales information for callers to hear prior to leaving you a message.

See Also:

• Caller ID Show - Caller ID shows either Toll Free Number or Acutal Caller ID
• Call Forwarding - Immediate Call Forwarding to anywhere around the whold
• Follow Me Call Forwarding - Forwards all incoming calls to a list of customized numbers
• Voicemail - Make sure you never miss a call; Check voicemail by phone, email or online
• Call Screening & Announce - You will be able to decide which calls you want to take
• Call On Hold - Press # sign during the call to hold the call.
• Live Call Transfer - Press # sign for Live Call Transfer to different extensions you decide
• Music-On-Hold - Play background music while on hold
• Call Allow List - Only allow calls from particular areas
• Call Blocking - Block unwanted calls at your discretion so you won't be bothered
• No Busy Tone - Callers won't hear busy tone when extensions are busy
• Unlimited Call Handling - Our toll free line can handle unlimited incoming calls
• Dial-by-Name Directory - Easy access by Dialing Name instead of Numbers
• Virtual Phone Card - Hide your caller ID instead while making outbound calls