Music on Hold
You can add the music-on-hold option to your account to increase the experience of each incoming call.
Selecting the Music-On-Hold feature gives you:
- Pleasant Caller Experience – With music playing during hold times, callers are assured their call is still connected.
- Appearance of Shorter Wait Time – Busy staff can always answer calls on the first ring. Having the background music playing during hold times allows the wait time to be more pleasant and appear shorter to callers.
- Match Company Atmosphere – With the selection of music to choose from, companies can express their professionalism and personality.
- Professional Image – Smaller companies using the music on hold feature appear to be larger and competitive in their industry, having advanced communication technology.
When callers are placed on hold, there can occasionally be a waiting period until the extension is answered or the call is directed into the voicemail system. By selecting the music-on-hold option for your account, all of your callers will be able to hear music of your choice while waiting for their call to be answered
Music during hold times let the caller know their call is still connected and allow them to pass the minutes pleasantly, making the hold time seem shorter. Dead air waiting times can easily frustrate the caller and can potentially make the caller disconnect the call, causing the company to lose valuable communication and even sales.
Music can be selected to match the atmosphere of your company and will be played without interruption for all of your incoming calls.
See Also:
- Caller ID Show - Caller ID shows either Toll Free Number or Acutal Caller ID
- Call Forwarding - Immediate Call Forwarding to anywhere around the whold
- Follow Me Call Forwarding - Forwards all incoming calls to a list of customized numbers
- Voicemail - Make sure you never miss a call; Check voicemail by phone, email or online
- Call Screening & Announce - You will be able to decide which calls you want to take
- Call On Hold - Press # sign during the call to hold the call.
- Live Call Transfer - Press # sign for Live Call Transfer to different extensions you decide
- Music-On-Hold - Play background music while on hold
- Call Allow List - Only allow calls from particular areas
- Call Blocking - Block unwanted calls at your discretion so you won't be bothered
- No Busy Tone - Callers won't hear busy tone when extensions are busy
- Unlimited Call Handling - Our toll free line can handle unlimited incoming calls
- Dial-by-Name Directory - Easy access by Dialing Name instead of Numbers
- Virtual Phone Card - Hide your caller ID instead while making outbound calls
What is the process to Get a Toll Free Number Today?
There are 3 easy steps involved during the whole process:
- Select & Reserve a 1-800/888/877/866 Toll Free Number
- Sign up with Get800Today for FREE
- Confirm the toll free number reservation & Get 60 min. FREE Credit
After sign up and confirm the reservation, your toll free number will be activated instantly.
Select a 1-8** Toll Free Number and Get 60 min. FREE
NOTE: Instant Forwarding is the default setup. You can always adjust your PBX Phone System after sign-up including Custom Greeting, Voicemail, Extensions, IVR Menu, etc.
- * All calls are one minute rounding. All Toll-Free Numbers work in the U.S. 48 states and Canada/Hawaii
- * $2 monthly charge will be deducted on the date you sign up and then every 30 days thereafter.
