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Virtual PBX Features » Call Blocking

Call Blocking

Sign Up NowThe Call Blocking feature enables extension holder to block incoming calls that prove to be low-priority or bothersome. Calls from a pre-determined list of numbers will automatically be blocked from reaching the extension.

Benefits of the Call Blocking Feature:

  • No Time Wasted – By eliminating bothersome calls, work efficiency improves.
  • Limited Disruptions – Unwanted calls will not interrupt busy staff, allowing focus and concentration to remain consistent.
  • Priority Calls – Call Blocking reduces the need for staff to deal with unwanted calls so they can focus on important business.
  • Stop the Cycle – Companies and individuals are often subjected to calls from vendors and telemarketers who are persistent and aggressive. Blocking their calls consistently will send a message you are not interested.
  • Unlimited Blocked Calling List – The pre-determined blocked call list is unlimited, allowing you to program any amount of numbers into the system to be blocked.
  • Automatic Redirection – Incoming calls that have been blocked can easily be redirected to another extension or voicemail box, without intervention from staff.

Unwanted numbers, such as those from solicitors and aggressive sales people, can be programmed into the system. This allows the phone system to automatically redirect blocked calls before they even reach an extension. The unwanted calls can be transferred directly to another extension or the voicemail system, without disrupting or ringing the original extension. Once the numbers have been programmed into the system, staff does not have to do anything else.

Harassing, disruptive calls no longer intrude into a work day, allowing staff to focus on the task at hand and remain productive. Vendors and solicitors can be contacted at your convenience and not their own. Being able to manage calls, especially the unwanted calls, allows for the important priority calls to always reach their destination in a timely manner.

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Toll free phone numbers, also referred to as "800 numbers", are special telephone numbers that the person being called pays for the cost of the call. Even if the caller is calling from outside the local calling area, the person receiving the call will pay for all calls made to the toll free number. The amount of money the toll free phone number owner pays depends on where the toll free number was obtained, and how much use the toll free number receives.


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